FAQ

1. Where is Jomanda based?

Jomanda Ltd operates from Skeffington, Leicestershire, UK, supplying soft toys to gift shops, toy stores, and boutiques worldwide.
In the U.S., operations and shipping are handled by Jomanda Inc, based in Grapevine, Texas.

2. Are the soft toys safe for newborns?

Yes. All Jomanda toys are tested and certified suitable from birth to UKCA and CE standards. They also meet ASTM and CPSIA safety requirements for the U.S. market. This ensures the products are free from harmful chemicals, have no small detachable parts, and meet strict flammability and durability tests.

3. Does Jomanda offer custom or bespoke products?

Yes. Jomanda provides a bespoke plush service, allowing businesses to create custom-designed characters and mascots—ideal for corporate branding, gift lines, and events.

4. Is Jomanda celebrating a milestone or launching new products?

Yes! In 2025, Jomanda is celebrating its 20th anniversary. To mark the occasion, they’ve expanded their Farmyard Collection with new characters like geese, pigs, ducks, roosters, and alpacas—made from their signature supersoft fabric.

5. How can I open a trade account with Jomanda?

You can apply for a wholesale account via the website’s "Reseller Registration" page. Once approved, you’ll have access to trade-only pricing, bulk order options, and exclusive packaging offers.

6. What are the minimum order quantities for trade customers?

Minimum order requirements vary by product type, but generally start at a small case pack per SKU to make stocking easy for independent retailers. Details are provided once your trade account is approved.

7. Does Jomanda supply point-of-sale materials for retailers?

Yes. Branded display stands, header cards, and free packaging for certain product ranges are available to help retailers showcase Jomanda products in-store.

8. Does Jomanda attend trade shows?

Yes. Jomanda exhibits at key gift and toy trade shows in the UK, Europe, and the USA, including the LA and Las Vegas shows. Retailers placing orders at these events can often take advantage of special show offers.

9. How do I contact Jomanda customer support?

Please visit our contact page for details here

10. What’s Jomanda's brand ethos or story?

Founded in 2005 with a single sheep design, Jomanda has grown into a trusted brand offering supersoft, machine-washable toys with a focus on heritage, heart, and humour.